Modernizing legacy systems with minimal disruption

A real-world challenge


Keeping up with changes in the digital world is critical for accelerating the speed of business.

To stay competitive, the client needed a complete digital transformation to update their claims reconciliation system — with minimal disruption to their business transactions.

Meaningful solutions


With Carelon Global Solutions’ expertise in modernizing legacy systems for healthcare clients, our team was ready to help develop an agile solution.

We used a Hyperledger-based blockchain solution to manage and track key financial attributes. Using this new system, smart contracts could be created for each transaction and payment statuses tracked in real time.

This enhancement delivered improved customer experience and greater transparency to stakeholders. Overall, our modernized solution reduced the processing time for each transaction, resulted in 1,000 fewer provider inquiries per day, and saved $250,000 annually.