Our vision for the future of healthcare operations
Progress requires insight and strategy
Looking at challenges from all angles — that’s perspective.
In our mission to simplify healthcare operations, we are driven to uncover new ways of thinking and areas for progress. When a breakthrough occurs or when a bright idea surfaces, we want to share our passion for our work with you.
This is the place to:
- Hear from our thought leaders.
- Read our success stories.
- Imagine what is possible by diving into our trending topics.
Thought leadership
Our thought leaders have their eyes on the future. Learn more about current advances and potential up-and-coming breakthroughs in healthcare technology and operations.
Effective claims operations through scaled digital adoption
Discover how claims operations can be made more effective with the help of artificial intelligence and machine learning.
Success stories
Being a reliable source for our clients right here, right now is important to us.
As a company that lives in the data and analytics service space, our success stories clearly demonstrate — through research and data — what we’ve been able to accomplish for our clients.
Sourcing talent for efficient clinical management
Discover how our team developed an agile and scalable staffing model to enhance medical outcomes.
Simplifying claims processing with AI
Using AI, we developed an effective solution to process 3.5 million claims a year.
Optimizing enrollment for improved business and clinical outcomes
See how robotic solutions can save time, money, and enhance the customer experience.
Solving complex medical problems with AI and machine learning
Learn how we helped contact center agents resolve member issues quickly and accurately.
Leveraging enterprise data for a competitive advantage
By optimizing data management, we helped our client save $2.5 million.
Using chatbots to troubleshoot common technology issues
Chatbots can be an effective tool to solve common technology issues.
Creating value through automation
Find out contract validator reviews pricing, validates contract terms, and generates reports.
Modernizing legacy systems with minimal disruption
Discover how we applied a blockchain solution to claims reconciliation.
Improving quality assurance through automated testing
Leveraging automation, our custom testing system improved the quality and speed of each test cycle significantly.
Trending topics
We actively seek out fresh and knowledgeable voices across the company to continually remain on the cutting edge of advances in our field.
Here you’ll find discussions and reports on current areas of growth and advances.
Gaining competitive advantage through a modernized revenue management and billing solution
Learn how there are key ways to streamline back-end operations to overcome billing challenges and improve your bottom line.
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Getting it right the first time
Accurate post-service clinical claims reviews (PSCCR) have a considerable impact on health plan consumers, care providers, health plans, and plan sponsors. Learn how we devised a strategy to ensure manual claims are correct when they go out the door.
The measurable benefits of a digitized claims process
Learn how processing claims can be more effective using AI and machine learning.
