Speaker: Kamal Shukla
Chief Customer Success Officer, RIA Advisory
As the Customer Success Partner at RIA Advisory, Kamal is responsible for ensuring RIA customers realize the value of their investments in IT projects. He has been in the revenue management space for 12+ years, having delivered multiple ORMB product implementations at Fortune 500 companies. Most recently, he was CIO of the healthcare, pharma, and financial services businesses at Conduent, one of the world’s largest BPO service providers.
Before that, he spent ten years with Oracle in the ORMB business unit as a Senior Director, leading multiple functions from delivery, business development, marketing, and global alliances throughout his tenure.
Kamal holds a master's degree in management and a bachelor's degree in information technology from the New Jersey Institute of Technology.