The measurable benefits of a digitized claims process

Taking a leap from inefficient legacy systems


If you found a proven way to increase revenue, reduce errors, and improve customer satisfaction — would you take advantage of it?

Healthcare payers spend 85% to 90% of their revenue on claims payments. Digitalizing claims management systems with AI and machine learning can reduce those costs by decreasing manual effort and consolidating operations.

Learn from our experts:

  • Why digitalizing your healthcare operations can outweigh the risks.
  • Which claims processes can be automated and digitized.
  • How IT and business units can work together to determine the best adoption methods and processes.
  • How to use your claims adjudicators more efficiently.
  • What results you can expect.

Speakers and Moderator

Chunky Satija, speaker

Chunky Satija, speaker

Vice President, Everest Group


Chunky Satija is a member of the IT Services team and assists clients on topics related to healthcare and life sciences. Chunky’s responsibilities include leading Everest Group’s syndicated and custom research engagements covering service provider landscapes and current trends across the healthcare and life sciences industry.

Prior to joining Everest Group, Chunky was a manager with the life sciences consulting team at Kinapse, a Syneos Health company.


Sundar (Sunny) Krishnan, speaker

Staff Vice President, Claims, Carelon Global Solutions India


Sunny brings over 20 years of industry experience managing stakeholders, implementing new process designs, and overseeing operations, quality control, and transformation. He has a unique and comprehensive understanding of how to add value to an organization.

Sunny is a certified Lean Six Sigma Black Belt, Certified Design Thinking Professional®, and a Scaled Agile Framework expert.

Al Corrieri, moderator

Al Corrieri, moderator

Chief Growth Officer, Carelon Global Solutions


Al is responsible for driving growth strategies, customer acquisition, and onboarding initiatives, as well as strengthening client relationships for Carelon Global Solutions. He brings to his role over 20 years of global experience building and leading sales and customer service operations for insurance and financial services companies.

Previously, Al worked at Deloitte Consulting, where he advised clients on how to design and execute transformation agendas using global operating models.